Frequently Asked Questions
Everything you need to know about your Brighton shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your package departs our warehouse.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start your request and print a prepaid shipping label.
Do you offer international shipping?
Yes, Brighton ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How do I care for my Brighton leather goods?
To maintain the quality of your leather items, we recommend cleaning them with a soft, damp cloth and applying a high-quality leather conditioner every few months. Avoid prolonged exposure to direct sunlight or moisture.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.
Can I change or cancel my order after it has been placed?
Because we aim to process orders as quickly as possible, we can only accommodate changes or cancellations within 60 minutes of order placement. Please contact our support team immediately for assistance.